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How to measure for wig size?There is 6 measurements that you will need to take in order to receive a wig that fits perfectly for you. Make sure that your hair is as flat as it can be before taking your measurements. Youll need a tape measure and follow the illustration below. Make sure your measurments are correct before placing your order. KeaLuxe Hair Co. will not be held accountable for incorrect measurments provided by the customers.
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What is a lace closure wig.Lace closure wigs is made with a 5x5closure and wefted hair on a wig cap. Closures are used to close off the center of wigs. 5x5 closure extends 5inches across the hairline in width and 5 inches in length.
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What is a lace frontal wig?Lace frontal wigs is made with a 13x4 frontal and wefted hair on a wig cap. A 13x4 frontals extends across the hairline from ear to ear.
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How long will the wig last?The lifespan of hair and wig depends on your care and use of the wig. Wigs should last 1-2 years with proper care and handling.
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Will the wig come customized?Yes. All wigs comes with bleached knots,plucked and customized hair lines.
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How often should I wash my wig?Based on how frequently you wear your wig. Wash the wig with a sulfate shampoo. Do not massage the hair while washing (this will cause tangles). Gently wash the wig in a downward motion. Simply lather hair with shampoo and rinse throughly. Apply a moisturizing conditioner, and (use wide tooth comb) to comb hair staring from the bottom working your way up. Rinse out conditioner thoroughly. Allow wig to air dry.
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What is the quality of KeaLuxe hair and wigs?KeaLuxe provides 100% Virgin Hair or Raw Hair. Our hair is collected from a virgin hair donor. Meaning the hair collected has never been processed. Never colored, bleached, dyed or processed chemically. Our hair can be shampooed ,blow dried, colored ,bleached and styled with heat.
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How do I make an exchange or return?Due to nature of product all sales are final. Be sure to double check your order at checkout to verify you have entered all information correctly.
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How long does shipping usually take?Preorder Wigs: All preorder wigs are made to order which requires 7-10 business days to process orders. Business days do not include holidays or weekends. Shipping is through USPS priority mail 2-3 business days. Ready to ship wigs: Ship out in 2 business days. Business days do not include holidays or weekends. Shipping is through USPS priority mail 2-3 business days. Ebooks and virtual tutorials: Links are delivered instantly via email. Important Once USPS has possession of your parcel, we KeaLuxe Hair Co. is no longer responsible for any damages that may occur during shipment nor are we responsible for any lost/stolen packages. All packages are covered with shipping insurance and require a signature upon delivery.
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